August 10, 2016 at 11:06 pm #22911
I’m using the SNS Toronto templeate in http://maderkit.com.co/ and I paid the support for 6 month in order to been assisted in two issues.
After few months trying to figure out a couple of problems, I give up and need your help in order to find out why the picture of some products disappear when browse through the categories. I deleted the product, created again, assign a picture and works fine for a couple of days, but “misteriously” start over to shows me up the “default” image (product without picture). I repeat the same procedure but this are costing me to lose the historical information of the sales because the product ID change everytime I add it again as new. This only occurs in the categories browsing, because the product detail remains OK. (see the first product in this exmple: http://maderkit.com.co/26-camas)
This are the things that I try out but in the end don’t solve the issue:
* I regenerte the thumbnail
* Delete Cache
* In the Performance Parameters set:
– Never recompile template files in SMARTY
– The Debug Mode is OFF
– Optional Features are ON
– In ciphering use Rijndael
– And Cache is NO
In the other hand, the blocks “sns_viewedproduct” and “sns_productspecials” when I’m watching the product detail (in example: http://maderkit.com.co/mesas-de-noche/480-mesa-de-noche.html) stop to show information. I try to search out if this is something related with dates, but I don’t find how to reactivate them.
Thanx in advance,
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