I’m talking about your theme’s fresh Quick Install option, where it has sample data.

You can find the product in your demo, click on Load More: http://demo.snstheme.com/sns-nova/index.php/

As I said:

“The issue is reproducible in a fresh Quickstart install (contains sample data) of the theme:”

Since your first product is “Virtual Product”, you can apply the same settings on your demo site on that product to reproduce it easier.