SNSTheme offer a 30 days refund policy with 100% money back to guarantee that you get satisfaction with our product and service. However, due to the nature of the non-tangible digital goods, there are some rules around refund process.
Refunds can only be issued if the item is malfunctioning,corrupt or does not work as described and our support staff is unhelpful to help you solve the problem.
Refunds can’t be issued in the circumstances below:
- The theme doesn’t work as claimed and you have never asked for help.
- You thought it would do something but it doesn’t.
- You bought it well over 30 days ago.
So that, before you make a purchase be sure that the theme you choose is right for you by free test-drive it.
If you are having any issue with the file, trouble setup, or have any questions, please make sure that you thoroughly read the product’s documentation. If you cannot find out the answer, please go to our support forum, we will do our best to resolve the problem.