We don’t have any live server, we are working on local machine, so I am not able to provide you any FTP details.
Is there any other way, You would like to check it?
Actually, its a bit surprising for us because we are using the same theme on one of other store and that is also based upon EE version and its working fine overthere. I am not sure whats wrong here.
- Official hour: Mon-Fri / 9am-5pm
- Location time: GMT + 7